International Journal of Marketing Studies. L., Mahamad, O., & Ramayah, T.(2010).The impact of service quality oncustomer loyalty: A study of banks in Penang. Wright (2002)Performance HR Practices And Customer Satisfaction : Employee Process Mechanismsġ1.Kheng. International Journal of Learning and Development. Testing the Effects of Employee Empowerment, Teamwork, and Employee Training on Employee Productivity in Higher Education Sector.

The impact of human resource management practices on turnover, productivity, And Corporate Financial performance. Manajemen sumber daya manusia.Grasindo.Ĩ.Huselid. Paper to be Presented at the EGPA Conference. Employee Attitude and Behavior and Public Service Quality of Dutch Municipalities. Human Resource Management and Performance of Public Organizations: A Study of HRM. Havard Business School Press: Boston-Massachusetts.Ħ.Vermeeren, Brenda Ben Kuipers, and BraniSteijn, 2009. How can HR create value and deliver results?. Job Satisfaction and Employee Performance of Lebanese Banking Staff. Professionalism under the 'Performance-Based Pay' Reform: A Critical Assessment and Alternative Development Model.

International Review of Business Research Papers,Vol. Employee Commitment And Employee productivity. Impact of employee participation on job satisfaction. One of the key issues in a company's success in achieving its vision and mission is the quality of Human Resources (HR). The Objektive of this study is to determine the importance of human resource management strategies and job satisfaction that has an impact the productivity of employees. 1. In this research, we observed the appliedship Human Resources on management of PT Swadharma Sarana Informatika (SSI), PT. Sarana Reswara Abadi (SRA) and PT. Reswara Prima Express (Respex), Based on service target and its operation, 2. In this research, we prepare questionaire for our respondents which will be interviewed and the outcome will be used for the analysis on the achievement in company’s performance is probability the corporate productivity. 3. It can be identified what strategy does the company to achieve its vision and mission. 4. It can be concluded that the quality of human resources need to be improved the target on the company's performance from the point of the current performance.ġ.Bhatti.

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